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Domain-agnostic, multi-tenant case & workflow management. From ITSM to Security — configure once, deploy everywhere.
Core capabilities
Built from the ground up for multi-tenant, domain-agnostic case management at enterprise scale.
True isolation with PostgreSQL RLS. 100+ tenants, one instance.
Pre-built for ITSM, Security, Assets, and 11 more domains.
JSON DSL for complex queries. Aggregations, relations, filters.
Visual state machine. Versioned, with in-flight protection.
How it works
Pick from ITSM, Security, Asset Management, and more. Each pack comes with pre-configured fields, statuses, and workflows.
Design state machines visually. Define transitions, guards, and automation rules tailored to your process.
Deploy instantly to your tenants. Zero downtime, full isolation, enterprise-grade from day one.
Use cases
Tessera adapts to your domain — not the other way around. Deploy pre-built packs or create your own.
Streamline IT operations with a fully configurable service desk built for ITIL best practices.
Respond faster to threats with structured case management designed for security teams.
Track every asset across its lifecycle with full configuration item relationships.
See how Tessera can unify your case management across every domain. Get a personalized walkthrough from our team.